Hi all,
I'm trying to use Backup Exec 2010 to perform full/incremental backups of our VM's with GRT enabled. However, at the end of every job, I get a warning saying that it failed to mount the virtual disk image. I went into the debug logs, and found the following:
ENGINE: Status for: 'xxxxxx' updated
BEREMOTE: VDDK-Log: TicketResolveHostName: Resolving IP address for hostname xxxxx
BEREMOTE: VDDK-Log: TicketResolveHostName: Resolved to 10.86.8.47.
BEREMOTE: VDDK-Log: VixDiskLibVim: TicketLogin
BEREMOTE: VDDK-Warn: VixDiskLibVim: Not licensed to use this function.
BEREMOTE: VDDK-Log: VixDiskLibVim: TicketLogout
BEREMOTE: VMDKRemoteImage::Open() Could not open the disk '[VMStorage2] xxxxx.vmdk' Error Text: 'Host is not licensed for this feature' Error: '16064'
BEREMOTE: CDiskLayoutImplementation::DisableAutoMount: Disabling AUTOMOUNT
BEREMOTE: VMwareVirtualSystem::MountDisksUsingVddk() - Enter
BEREMOTE: VDDK-Warn: Refusing to set temp directory second time 'C:\WINDOWS\TEMP\vmware-SYSTEM' to 'C:\WINDOWS\TEMP\vmware-SYSTEM'.
BEREMOTE: VDDK-Log: Mntapi_Init Asked - 1.0 Served - 1.0 was successful,TempDirectory: C:\WINDOWS\TEMP\vmware-SYSTEM.
BEREMOTE: VDDK-Log: TicketResolveHostName: Resolving IP address for hostname xxxxxx
BEREMOTE: VDDK-Log: TicketResolveHostName: Resolved to 10.86.8.47.
BEREMOTE: VDDK-Log: VixDiskLibVim: TicketLogin
BEREMOTE: VDDK-Warn: VixDiskLibVim: Not licensed to use this function.
BEREMOTE: VDDK-Log: VixDiskLibVim: TicketLogout
BEREMOTE: VDDK-Warn: VixDiskLibProvider::NameBasedProvider::Get: Unable to open disk xxxxxxx.vmdk, openflags = 4 - VixError 0x3ec0.
BEREMOTE: VDDK-Warn: DiskLibProvider_GetDisk: Open failed - index 0.
BEREMOTE: VDDK-Log: Error 2 opening disk 0.
BEREMOTE: VDDK-Log: VixMntapi: Operation failed with system error: The system cannot find the file specified.
(2), translated to 4
BEREMOTE: VMDKRemoteImage::mountDisks() Could not open the diskset. Error Text: 'A file was not found' Error: '4'
BEREMOTE: CDiskLayoutImplementation::SetAutoMount: Enabling AUTOMOUNT
BEREMOTE: VDiskMounter::MountAllDisks:failed VirtualSystem::Initialize()
BEREMOTE: Error mounting disks (0xe0009741)
BEREMOTE: IMG_PDI_FSYS::ImgPdiFsys::AttachToDLE (551):
BEREMOTE: Error mounting disk(s): E_IMG_FS_FAILED_TO_MOUNT_VIRTUAL_DISK (0xe0009741).
BEREMOTE: CommonMounter::~CommonMounter called
The relevlant lines to me seem to be the ones that indicate that this host is not licensed for this feature. The other funny thing is that these logs are produced AFTER the vmdk has been completely copied to the backup server.
We're using vSphere Essentials, which includes the vmstorage API's as I recall, any idea what's going on here?
Thanks