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Creating a snapshot with quiesce guest succeedes, but triggers vss-error in eventvwr on server 2008 r2 DC

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Hi

 

I'm trying to backup my virtual DC, running Server 2008 R2. The Computer has all windows updates and Vmware Tools installed. When creating a snapshot (quiesce guest file system is active, but snapshop the VM's memory is not), the creation of the snapshot succeeds, but i get an error and a warning in the event viewer of the VM. The errors are triggered during the snapshot processing.

The error and warning are followed by a series of informational ESENT-Events, freezing all other Shadow copy instances. So the lsass AD is the only one raising an error.

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Error 489, Source ESENT:

lsass (480) An attempt to open the file "c:\Windows\NTDS\ntds.dit" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

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Warning 8229, Source VSS:

A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error.  If the backup process is retried,

the error is likely to reoccur.

. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer.

 

Operation:

   PostSnapshot Event

 

Context:

   Execution Context: Writer

   Writer Class Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}

   Writer Name: NTDS

   Writer Instance ID: {8231a194-b132-41b1-97e9-7c3f8333780d}

   Command Line: C:\Windows\system32\lsass.exe

   Process ID: 480

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Because of that, I'm afraid that the backup of my AD might be inconsistent.

 

Any ideas on how to resolve this?

 

Thanks in advanced!


Virtual Machine Unresponsive on Snapshot Removal (30 seconds+) when CBT enabled

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Hi,

 

I have a couple virtual machines on a NFS datastore running on a NetApp Filer. Everything works well normally. The storage is not overloaded.

 

On my regular virtual machines, never backed up using VMware Data Recovery, a snapshot removal takes only a couple seconds and the machine stays unresponsive for a very small/insignificant time.

But after I do a backup with VMware Data Recovery, the snapshot removal process starts to take 30 seconds or more. And this is for all snapshot removals on the VM. The Virtual Machine becames unresponsive for that time, losing all kind of network connectivity and even the Vi-Client console stalls.

If I move the virtual machine to local storage, the snapshot removal is again fast. Moving it back to the NFS datastore makes it slow again.

 

I tracked the problem down to the Change Block Tracking (CTK) feature.

VMware Data Recovery adds a ctkEnabled = true, scsi0:X:ctkEnabled = true  to the Virtual Machine advanced configuration when it perform a backup of it.

As soon as I set these entries to false, the Virtual Machine snapshot removal works as it should. It just takes some seconds to consolidate the snapshot.

If I backup the virtual machine again with VDR, the erratic behavior shows up again, because VDR resets the values to "true" again.

 

 

I can reproduce the problem using the following steps:

 

1. Create or clone a virtual machine, using an NFS datastore as the vmdk target (in my case, on a NetApp FAS2020).

2. Boot the machine (don't need an OS for the problem to show up) 3. Take a snapshot. Wait and remove a snapshot. It should take some seconds 4. Backup the machine using VDR 5. Take a snapshot and remove it (same as step 3).  The problem shows up!!

 

Result of the procedure:

- Snapshot removal takes 30 seconds or more on step 5. Considerably more time than step 3 (before VDR backup).

- If you have an OS on the machine, ping the machine during snapshot removal on step 5. The machine is unresponsive during the snapshot removal operation.

 

 

Is anyone having the same problem?

Any idea what can be causing this?

 

Thanks.

VDP not usable after reboot

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Hi to everyone

I need some help to regain access to my VDP appliance.

Environment:

vCenter server 5.1 listening to port 444

ESXi hosts 5.0 build 623860

VDP appliance 5.1.1

 

After first installation the backup job runs with no issues, but I cannot access file level restore web client with error "Login failed. HostSession is NULL"

I tried both with domain administrator account (used during appliance registration) and with SSO admin account (SYSTEM-DOMAIN\admin).

 

 

After a reboot I cannot access the VDP appliance at all from vsphere web client. If I try to login I am presented with the following pop-up:

 

 

"The VDP appliance is not responding. Please try your request again.

Would you like to be directed to the VDP configuration screen to troubleshoot the issue?"

 

Then I tried to re-register the appliance, but nothing changes.

 

Accessing the appliance through ssh, I sniffed some packets and noticed that I see traffic to the vcenter server on port 443 instead of 444 as expected (please note that before the reboot traffic was correctly sent to port 444):

 

 

root@dataprotection:~/#: tcpdump src or dst vcenter-ip and not port 22 and not port 8543

tcpdump: verbose output suppressed, use -v or -vv for full protocol decode

listening on eth0, link-type EN10MB (Ethernet), capture size 96 bytes

10:11:26.453654 IP dataprotection.33703 > vcenter.https: S 2574417830:2574417830(0) win 5840 <mss 1460,sackOK,timestamp 95863 0,nop,wscale 8>

10:11:26.453834 IP vcenter.https > dataprotection.33703: S 4065981307:4065981307(0) ack 2574417831 win 8192 <mss 1460,nop,wscale 8,sackOK,timestamp 20223503 95863>

10:11:26.453849 IP dataprotection.33703 > vcenter.https: . ack 1 win 23 <nop,nop,timestamp 95863 20223503>

10:11:26.457113 IP dataprotection.33703 > vcenter.https: P 1:152(151) ack 1 win 23 <nop,nop,timestamp 95864 20223503>

 

 

 

I see the following errors in /space/avamar/var/vdr/server_logs/vdr-server.log:

 

 

2013-04-28 11:26:18,980 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Trying to establish connection with vCenter.
2013-04-28 11:26:18,980 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: loading default values forcefully: true
2013-04-28 11:26:18,980 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Get mc access...
2013-04-28 11:26:18,989 INFO  [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: MCS Web Services URL: https://dataprotection:9444/services/mcService  MCUserId="MCUser"  MCUserPswd="*****************************"
2013-04-28 11:26:19,557 INFO  [com.emc.vdr.server.VDRServer$1]-service.ServiceInstance: ServiceInstanceMoref desc=Service Id: urn:uuid:2EAE11DCE6C69635E01367141180601 name=urn:uuid:2EAE11DCE6C69635E01367141180601 value=SERVICE
2013-04-28 11:26:19,691 ERROR [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Unable to get the vi access: VI SDK invoke exception:java.net.SocketException: Connection reset
2013-04-28 11:26:19,692 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Retry after 5 seconds ...

 

 

 

 

Then followed these instructions:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2044826

 

but when I tried to restart mcs service I got the following error:

 

root@dataprotection:~/#: dpnctl start mcs

Identity added: /home/dpn/.ssh/dpnid (/home/dpn/.ssh/dpnid)

dpnctl: INFO: Starting MCS...

dpnctl: INFO: To monitor progress, run in another window: tail -f /tmp/dpnctl-mcs-start-output-21179

dpnctl: ERROR: error return from "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start" - exit status 1

 

 

And the content of file vcenterinfo.cfg was yet correct:

 

vcenter-hostname=**************************

vcenter-port=444

vcenter-username=MYDOMAIN\Administrator

vcenter-password={AES}ZDAM9DqvJolBBEdCE5ha5g==

vcenter-sso-hostname=*************************

vcenter-sso-port=7444

I saw that a new version of dataprotection was released a couple of days ago... But I would like to know if there is a issue in running vcenter on a different port than 443 before trying to make another deploy.(the fifth exactly).

 

Many thanks

 

 

 

VDP Logs and Troubleshooting.

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Hi All

 

I have been using VDP for a few weeks now and it has been running without too many issues. In the last day or so I have seeing backups fail on 2 of my appliances. I would like to know the reason for the failure so I putty to the appliacne and started to look through the logs in /usr/local/avamarclient/var-proxy-x but I am finding it extremely difficult, none of the logs are labeled with the friendly VM names but insteand the log file names use the vCenter machine ID or some such identifier. I was wondering if somone could give some assistance with

 

1. Easiest way to find the log for a particular VM

2. What are the best logs to look at to ascertain the actual reason for the backup failure

 

If anyone has any other tips and tricks for interpreting the logs please let me know.

 

Thanks a lot guys,

vSphere Data Protection backup fails

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Hi all,

 

i've configured vSphere Data Protection 5.5 on my Environment.

Installation was ok and i configured a Backup Job.

 

The Jobs fail on all machines with

 

XXX vcbimage.label not found XXX

<Machine Name>

Abgeschlossen

Error 10055:  VixDiskLib_Open attempt to connect to virtual disk failed

<data protection appliance host>-proxy-7

 

ESXi Server Version is 4.1

vCenter Version 5.5

 

Has someone an idea whats wrong here?

 

Any help would be great.

 

Thanks and best regards,

Gernot

VDP Management service start failed and can't get into VDP panel

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Hi everyone

 

Now my VDP 5.5 can not start management service. I try starting many time and also try rolling back but it's still not come back to running stage.

Screenshot below show me everytime I try to start. When I press yes, management service be restored and then failed at last.

Do you have any idea ? This problem cause me to fail to open VDP on Vsphere web client. I have more than 40 VMs backup stuck on the VDP.

Help me please

 

Thanks in advance

Pannikin

 

untitled.JPG

Veeam v6 vs Quest vRanger?

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Hey Guys,

 

What do you guys think, which is a better product for replication. I am specifically looking at replication and over all stability and performance and feature pack - which one is better?

 

What do you think?

 

Thanks

R

VDP 6 High CPU Usage

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Hi All,

 

I have two VDP 6 instances. One week ago a saw that CPU usage on one of them  is almost always 100%. The backup works, Second instance have about 20% CPU utilization.

 

The diffrence I find: (second instance does not have this kind of errors)

 

root@clvdp01:/space/avamar/var/mc/server_log/#: tail -f axis2.log

2015-05-18 10:04:04,273 [218184632@qtp-1305303392-4784] ERROR org.apache.axis2.transport.http.AxisServlet  - Java heap space

java.lang.OutOfMemoryError: Java heap space

2015-05-18 10:04:37,105 [1384024202@qtp-1305303392-4789] ERROR org.apache.axis2.transport.http.AxisServlet  - Java heap space

java.lang.OutOfMemoryError: Java heap space

2015-05-18 10:05:13,130 [1795787615@qtp-1305303392-4779] ERROR org.apache.axis2.transport.http.AxisServlet  - Java heap space

java.lang.OutOfMemoryError: Java heap space

2015-05-18 10:05:49,640 [1593678748@qtp-1305303392-4821] ERROR org.apache.axis2.transport.http.AxisServlet  - Java heap space

java.lang.OutOfMemoryError: Java heap space

2015-05-18 10:09:11,437 [1107337480@qtp-1305303392-4777] ERROR org.apache.axis2.transport.http.AxisServlet  - Java heap space

java.lang.OutOfMemoryError: Java heap space

 

 

Below more information:

 

status.dpn

 

Mon May 18 10:05:20 CEST 2015  [clvdp01] Mon May 18 08:05:20 2015 UTC (Initialized Thu Oct  2 10:31:18 2014 UTC)

Node   IP Address     Version   State   Runlevel  Srvr+Root+User Dis Suspend Load UsedMB Errlen  %Full   Percent Full and Stripe Status by Disk

0.0     10.190.4.61 7.1.81-107  ONLINE fullaccess mhpu+0hpu+0hpu   1 false   6.05 7460  6866739  43.0%  43%(onl:1792) 43%(onl:1795) 43%(onl:1792)

Srvr+Root+User Modes = migrate + hfswriteable + persistwriteable + useraccntwriteable

 

System ID: 1412245878@00:50:56:A2:0D:56

 

All reported states=(ONLINE), runlevels=(fullaccess), modes=(mhpu+0hpu+0hpu)

System-Status: ok

Access-Status: full

 

Last checkpoint: cp.20150517093236 finished Sun May 17 11:33:38 2015 after 01m 01s (OK)

Last GC: finished Mon May 18 09:34:53 2015 after 01h 27m >> recovered 11.24 GB (OK)

Last hfscheck: finished Sun May 17 11:30:06 2015 after 01h 18m >> checked 2832 of 2832 stripes (OK)

 

Maintenance windows scheduler capacity profile is active.

  The maintenance window is currently running.

  Currently running task(s): crunchwait

  Next backup window start time: Tue May 19 00:00:00 2015 CEST

  Next maintenance window start time: Tue May 19 08:00:00 2015 CEST

 

 

dpnctl status

 

Identity added: /home/dpn/.ssh/dpnid (/home/dpn/.ssh/dpnid)

dpnctl: INFO: gsan status: up

dpnctl: INFO: MCS status: up.

dpnctl: INFO: Backup scheduler status: up.

dpnctl: INFO: axionfs status: down.

dpnctl: INFO: Maintenance windows scheduler status: enabled.

dpnctl: INFO: Unattended startup status: enabled.

dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]

 

top

 

top - 10:11:05 up 3 days, 11:21,  1 user,  load average: 6.19, 5.49, 5.22

Tasks: 232 total,   1 running, 230 sleeping,   0 stopped,   1 zombie

Cpu(s): 52.5%us,  0.7%sy,  0.9%ni, 42.4%id,  3.6%wa,  0.0%hi,  0.1%si,  0.0%st

Mem:   7926796k total,  7515232k used,   411564k free,     9240k buffers

Swap:  4200988k total,        0k used,  4200988k free,  2833152k cached

 

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND

8547 admin     20   0 2030m 1.3g 5580 S  596 16.9  19371:50 java

 

 

root@clvdp01:/space/avamar/var/mc/server_log/#: ps aux | grep 8547

admin     8547  387 16.8 2077128 1335904 ?     Sl   May14 19374:25 /usr/java/latest/bin/java -Xmx1G -XX:MaxPermSize=256m -XX:+HeapDumpOnOutOfMemoryError -server -ea -cp /usr/local/avamar/lib/avamar-mcsecurity.jar:/usr/local/avamar/lib/commons-cli-1.2.jar:/usr/local/avamar/lib/commons-lang-2.6.jar:/usr/local/avamar/lib/commons-logging-adapters-1.1.jar:/usr/local/avamar/lib/rsa-jsafe-cryptojFIPS-5.0.jar:/usr/local/avamar/lib/rsa-jsafe-util-5.0.jar:/usr/local/avamar/lib/spring-jdbc-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-tx-3.1.1.RELEASE.jar:/usr/local/avamar/lib/mcserver.jar:/usr/local/avamar/var/mc/server_data/prefs:lib:/usr/local/avamar/lib/asn_server.jar:/usr/local/avamar/lib/mail.jar:/usr/local/avamar/lib/activation.jar:/usr/local/avamar/lib/xercesImpl.jar:/usr/local/avamar/lib/xmlsec.jar:/usr/local/avamar/lib/xmldsig.jar:lib/postgresql-8.4-702.jdbc4.jar:/usr/local/avamar/lib/jaxrpc.jar:/usr/local/avamar/lib/commons-logging-1.0.4.jar:/usr/local/avamar/lib/commons-validator.jar:/usr/local/avamar/lib/commons-discovery-0.2.jar:/usr/local/avamar/lib/commons-collections-3.2.1.jar:/usr/local/avamar/lib/saaj.jar:/usr/local/avamar/lib/wbem.jar:/usr/local/avamar/lib/wsdl4j-1.5.1.jar:/usr/local/avamar/lib/log4j-1.2.14.jar:/usr/local/avamar/lib/axis.jar:/usr/local/avamar/lib/vim25.jar:/usr/local/avamar/lib/commons-codec-1.3.jar:/usr/local/avamar/lib/jema_api.jar:/usr/local/avamar/lib/jetty-6.1.23.jar:/usr/local/avamar/lib/jetty-util-6.1.23.jar:/usr/local/avamar/lib/servlet-api-3.0.jar:/usr/local/avamar/lib/jsp-api-2.1.jar:/usr/local/avamar/lib/jsp-2.1.jar:/usr/local/avamar/lib/core-3.1.1.jar:/usr/local/avamar/lib/ant-1.6.5.jar:/usr/local/avamar/lib/apputils25.jar:/usr/local/avamar/lib/j2ssh-core-0.2.9.jar:/usr/local/avamar/lib/snmp4j-1.11.jar:/usr/local/avamar/lib/mccommons.jar:/usr/local/avamar/lib/user-authentication.jar:/usr/local/avamar/lib/nis-1.2.1.jar:/usr/local/avamar/lib/providerutil-1.2.1.jar:/usr/local/avamar/lib/commons-lang-2.6.jar:/usr/local/avamar/lib/commons-io-1.4.jar:/usr/local/avamar/lib/jutf7-1.0.0.jar:/usr/local/avamar/lib/i18n:/usr/local/avamar/lib/certj.jar:/usr/local/avamar/lib/cryptojFIPS.jar:/usr/local/avamar/lib/sslj.jar:/usr/local/avamar/lib/amqp-client-3.1.3.jar:/usr/local/avamar/lib/events-dispatcher-api-1.0.0.jar:/usr/local/avamar/lib/events-dispatcher-amqp-1.0.0.jar:/usr/local/avamar/lib/jackson-core-asl-1.8.3.jar:/usr/local/avamar/lib/jackson-mapper-asl-1.8.3.jar:/usr/local/avamar/lib/aopalliance-1.0.jar:/usr/local/avamar/lib/aspectjweaver-1.6.12.jar:/usr/local/avamar/lib/spring-aop-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-asm-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-beans-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-context-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-core-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-expression-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-amqp-1.2.0.RELEASE.jar:/usr/local/avamar/lib/spring-rabbit-1.2.0.RELEASE.jar:/usr/local/avamar/lib/spring-web-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-jdbc-3.1.1.RELEASE.jar:/usr/local/avamar/lib/spring-tx-3.1.1.RELEASE.jar::/usr/local/avamar/lib/spring-security-config-3.1.0.RELEASE.jar:/usr/local/avamar/lib/spring-security-core-3.1.0.RELEASE.jar:/usr/local/avamar/lib/spring-security-crypto-3.1.0.RELEASE.jar:/usr/local/avamar/lib/spring-security-web-3.1.0.RELEASE.jar -Djava.rmi.server.hostname=clvdp01 -Djava.util.logging.config.file=/usr/local/avamar/lib/mcserver_logging.properties -Djava.security.egd=file:/dev/./urandom -Djava.io.tmpdir=/usr/local/avamar/var/mc/server_tmp -Djava.util.prefs.PreferencesFactory=com.avamar.mc.util.MCServerPreferencesFactory -Djavax.xml.parsers.DocumentBuilderFactory=org.apache.xerces.jaxp.DocumentBuilderFactoryImpl -Djavax.net.ssl.keyStore=lib/rmi_ssl_keystore -Djavax.net.ssl.trustStore=lib/rmi_ssl_keystore -Dfile.encoding=UTF-8 -Dlog4j.configuration=file:///usr/local/avamar/lib/log4j.properties com.avamar.mc.CLI --start

 

Is Anyone is able to help?

 

Best Regards,

Jacek


Recovery from a total failure

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I am evaluating vSphere 6 and in testing backup I can't figure out how you would restore to VMDK that VDP made when I no longer have vsphere client or or vSphere data protection running. Let me explain let say I have 10 vm running on 3 hosts all the VM or have the same NFS storage they are running from, including the vsphere and the VDP vm. Now let say we have a complete failure of that NFS host now all my VM are down but I did have VDP making backups on another NSF server. How do I get everything backup and running.

Exporting OVF Templates Times Out

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I have been trying to export an OVF template using the vSphere Client Version 4.1.0 Build 258902 of a VM from an ESXi server running 4.1.0 Build 260247 using a licensed version of vSphere 4 Standard.  On some of my VMs, I can export them fine.  However, I have a couple that timeout.  For the ones that fail, I get the popup progress dialog that provides esitmates of time, etc., and it proceeds for a time and them just times out.  It gets about 35% done before I get the error "Failed to export Virtual Machine:  The operation timed out".  The time of duration of my last try was about 16.5 minutes.

 

The image I am having problems with as provisioned storage of 204 GB, and used storage of 10.63 GB.  Guest OS is Ubuntu 10.04.2 64 bit, but I doubt that is the issue.  VM version is 7.  CPU 3 and memory is 4 GB.  I stopped the VM before exporting it, and it does not have any snapshots yet taken of it.

 

I have noticed a couple other threads asking for help on this topic with no answers, so I have started another thread to hopefully get somebody's notice.  There seem to be a few others out there with this issue.

 

I would download the files directly via browsing the datastore, but that seems to take a crazy amount of time to do ... literally hours and hours.

 

Here is a section of the system logs:

 

<version>657</version>
[        :QuickInf:P:16] 2011-04-15 13:18:52.610  Current Memory Usage (gc/virtual/physical/paged): 21.271016/566.923264/189.149184/161.140736
[viclient:SoapTran:W:21] 2011-04-15 13:18:57.363  Invoke 1339 Finish WaitForUpdates on PropertyCollector:session[5212368b-16bc-8738-4b84-7fb725fe7fef]52855471-0a5a-fa3f-e500-ba80952e0ade [192.168.30.6] - Serial:0.000, Server:899.974
Suppressed: VirtualInfrastructure.Soap.MethodInvocationSoapImpl: The request failed because the remote server '192.168.30.6' took too long to respond. (The command has timed out as the remote server is taking too long to respond.)
[viclient:Error   :W:21] 2011-04-15 13:18:57.363  ConnectionError occurred while executing WFU
VirtualInfrastructure.Exceptions.RequestTimedOut: The request failed because the remote server '192.168.30.6' took too long to respond. (The command has timed out as the remote server is taking too long to respond.)
   at VirtualInfrastructure.Soap.SoapServiceWrapper.DoInvokeSync(ManagedObject mo, MethodName methodName, Object[] parameters, Int32 timeoutSecs)
   at VirtualInfrastructure.Soap.SoapTransport.VirtualInfrastructure.Transport.InvokeMethod(ManagedObject mo, MethodName methodName, Object[] pars)
   at VirtualInfrastructure.ManagedObject.InvokeMethod(MethodName methodName, Object[] pars)
   at Vmomi.Core.PropertyCollector.WaitForUpdates(String version)
   at VirtualInfrastructure.Updates.PollerDispatcherImpl.ExecuteSingleWFU()
   at VirtualInfrastructure.Updates.PollerDispatcherImpl.PollWaitForUpdates()
System.Net.WebException: The command has timed out as the remote server is taking too long to respond.

   --- End of inner exception stack trace ---

VDP Change IP Address

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Can you change the IP address of a VDP appliance?  I have gone in through the web GUI and changed it this way, however, upon boot it is still trying to access its old IP?  I know that in the documentation it states if you pick the wrong address you will have to redeploy, but... that just seems strange to me. 

 

Anyone?

How to make full guest OS backup?

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What is the best way to make a full guest OS backup in the case that the hardware failed? I want to be able to simply re-install the hypervisor and restore the guest OS instead of reinstall everything from scratch. Can I do all this through vSphere Client or do I need a third-party software to do this?

VDP: [004] The VDP appliance datastore is approaching maximum capacity

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Hi,

 

I've got this alarm "VDP: [004] The VDP appliance datastore is approaching maximum capacity" because the datastore where i have the VDP virtual disks is almost with the exact size of the virtual disks.

 

I've disabled the alarm, but everytime i reboot the VDP appliance the alarm recreated and enabled.

 

Is there any way to make VDP not recreate this alarm definition?

VDP 5.5 failed to retrieve the storage information on the appliance

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hi guys

 

All of a sudden VDP stopped working, when I try to access VDP from Web Client I get a popup saying:

"The VDP Appliance is not responding. Please try your request again.Would you like to be directed to the VDP Configuration utility to troubleshoot the issue?"

and once there in the Configuration Utility, all services are OK, I only see this with a red X

 

VDP_Error.png

 

Failed to retrieve the storage information on the appliance

 

Any idea what's going on?

 

thanks a lot

Veeam B&R 8 configuration

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Hi

 

I setup my veeam infrastructure with a Veeam Backup manager (virtual) and Veeam Proxy (Physical).  The VM backup manager is on the network segment than vcenter. But the proxy and the repository Is on another segment so I want segmented the backup traffic.

At now, I can backup on Veeam repository on 172.17.x.x (backup network) but I don’t able to set the source for use the 172.17 network. It’s use the 128.2.x.x network (network production) and slow my production environment.

Maybe someone can give me a tips for do this ?

Veeam 8

Vcenter 5.5

Nas Qnap for storage (repository and datastore)

 

Thanks you in advance for your help and excuse my English

 

Veeam infrastructure 2.jpg


'The most recent request has been rejected by the server' when connecting to VDP appliance

Automating VDPA backups?

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I know that the VDP documentation states that the only way to manage the backups is to use the web client plugin, but is there really no way to automate backups? For example by using API calls or directly thorugh the CLI?

I'm looking for a way in which I could automatically include VMs in a backup policy, after a virtual machine gets provisioned by vCAC. I've tried to include a whole ressource pool in the backup policy and each VM which gets migrated there should be backed up, but this does not work.

VDP - Failed to remove snapshot - snapshot is not there

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I'm getting the failed to remove for one VM in the reports section.  Happened last night on the scheduled BU, and this morning when I did an "on demand" BU.

This particular job has three servers - the failed one is VCenter.

However -

I watched it in VCenter take and remove the snapshot this morning - it's definitely not there.  Not snapshot file in datastore browser or snapshot manager.

I have an image to restore from last night and this morning.

Shows as a failure in the backup tab.

Shows as out of date in the details.

VDP 6 plugin not working.

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I was very pleased with vdp6. Backups are working, replication is working to our off-site provider. Only one complaint about the plugin. I can't seem to connect back into it. I originally setup up the backup jobs and replication. Logged out one day and now each time I click on the "VDP Appliance" drop down when trying to administer the jobs It just hangs with a clock.

 

So I said to myself, hey it's probably doing something in the background. You know that silly VDP always crunching and doing all sorts of magic. So I waited for hours and nothing.

 

Things i tried.

 

- Remove/re-add the plug in from vcenter.

- Restart vcenter & vdp appliance

- Try every browser known to the world (even IE)

 

Anyone had this issue? Oddly enough the jobs are still working. I get my email alerts but I need to change the jobs soon so it's important I get into the UI.

VDR: Slow Integrity check

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I have a VDR store that has a size of 180 GB. Integrity check started the first time this morning at 01:00 am. Now it is almost 6:00pm and it is still running with a progress of 20% !http://communities.vmware.com/message/1274241/!!

 

Why is it so slow. Performance during backup operations to this datastore is quite good.

 

 

 

I see lots of the following messages on the console of the VDR machine:

 

 

CIFS VFS: send error in read = -12

Status code returned 0x0000205 NT_STATUS_INSUFF_SERVER_RESOURCES

 

 

 

The "stop" function does not work. It gets grey and does nothing.

 

 

 

On shutdown i get the the error

 

 

Unmounting CIFS filesystem: unmount: /10.133.1.20/vmwaredr: device is busy

CIVS VFS: server not responding

CIFS VFS: No response to cmd 46 mid 27233

CIFS VFS: Send error in read = -11

 

 

 

The backup destination is a Windows 2003 Server and i It has enough free space, memory and CPU ressources.

 

 

Any ideas?

 

 

Thanks!

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