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VDP 6.1 Failing on backup runs - "Failed to attach to disk"

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Over the weekend one of our FreeNAS boxes locked up under heavy load.  I have everything running again except for vSphere Data Protection.  Whenever it begins a backup run it will create snapshots and then a few second later remove them and return the error "VDP: Failed to Attach Disk" in the Report window.  I've reviewed the logs, but they make no sense to me.  (I have attached one of them to this post.)

 

I have run an integrity check on the Data Protection server, all is well.  I have removed any old/outdated snapshots for the virtual machines.  I have rebooted the Data Protection server.  None of these steps have solved the issue.

 

I need someone more knowledgeable than me to look at the log file and give ma clue/solution to my problem.

 

Thanks in advance.


Can't Download VM Files using Datastore Browser in vSphere Client 5.1

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I have a powered on virtual machine that I am trying to copy over into a lab environment without having to power it off. I'm not able to download the VM files using the Datastore Browser in vSphere Client. I get the error: "Expected put message. Got: ERROR". I have tried pulling them from the web based datastore browser as well with no luck.  Any help would be greatly appreciated. Thanks in advance.

 

-Nick Viola

vDP 6.1.3 and vCenter 6.5 - No vDP in Home Screen, No Client Plug-In Appearing

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Hi All,

 

I've been struggling with another issue in my home lab.  I upgraded to vCenter 6.5 last week and, at the same time, deployed a new vDP 6.1.3 appliance.  Try as I might, I can't seem to get the plug-in to appear anywhere within vCenter.

 

I have gone into the extensions section of http://<vcenter>/mob and only see config.vmware.vdp2.config.  I can't seem to get config.vmware.vdp2 to show up, even if I delete the .config entry and restart/re-register the vDP appliance.

 

I have also done the workaround where you log into the vCenter server and add the .war and .jar file manually into the vsphere-client directory, with no luck.

 

Anyone else seeing this issue?

 

Thanks,

 

Dave

Orphaned snapshot delta files left behind after backup

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First thing first, here is the background information.

 

1. vSphere has been upgraded from 4.1 to 5.0 update 2 and the problem started. We use Symantec Netbackup 7.5 with NBD transport mode.

2. We have mixed storage of HDS (VMFS) and Netapp (NFS). So far the issue only exhibits on Netapp NFS datastores. Most of the VMs being backed up are running on netapp too. Don't know if it helps but it is better to have more information.

3. We have large amount of VMs (400+) being backed up nightly, most of them are incremental backup. Before backup start, Netbackup calls vCenter to create a snapshot. After backup completes, Netbackup again calls vCenter to remove snapshot.

 

 

The problem we have is sometimes random VMs would have delta files (vmname-000001.vmdk) left behind in the VM folder. It is not used by vmx file which means it is completed orphaned so I can remove it manually. And manual removal seems to be the only way to get rid off the orphaned delta files (I am still searching for a script to identify and remove such files. I am grateful If you can share). I tried create a new snapshot then delete all, I also tried "consolidate" option in snapshot manage. Neither of them helped.

 

The reason why I know it is happening on random VMs is we have a script to search through each datastore for delta files (trust me regular script to search snapshot doesn't work). And every day we have different affected VMs. And funny thing is normally the orphaned delta files are only 16MB or 17MB.

 

snap2.jpg

 

In the screenshot above, the delta file vmname-00002.vmdk is the orphaned file I am talking about. Looking at the vmx file, it is pointing to the base/flat file which is normal. Because the snapshot is considered as "deleted/cleaned". We know this by looking at the vCneter history.

 

snap1.jpg

 

I have created a ticket to VMware support but was told Symantec is needed because we or VMware supoport can't manually reproduce the issue in house. They believe something is wrong while netbackup calls the API. Symantec support is engaged too but they don't seem to have a clue either.

 

I am wondering if anyone knows where else to look.

Datastore missing after ESXi upgrade to 6.7.0

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Hi everyone,

 

I have a situation where after upgrading ESXi from 6.0.0 to 6.7.0 I have lost one out of three of my datastores. The disk with the datastore on it appears in the ESXi interface as VMFS and is available for re-allocation / erasure, but the datastore on the disk isn't mounted.

 

I went back to ESXi 6.0.0 but I have the same problem with the disk / datastore.

 

After logging in to the console I see that it is listed in /dev/disks.

 

How can I mount this and use it again? Is there a problem with the disk?

 

Any advice will be greatly appreciated.

 

Thanks,

 

Simon.

"Kernel panic - not syncing: fatal exception" with data recovery

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Hi

 

We have some troubles with the VMware Data Recovery Appliance (latest Build 207380). It crashes every time with a "kernel panic - not syncing: fatal exception" message when we try to backup a vm with 5 disks (biggest disk is 250GB).

As backup media we added an openfiler nfs datastore with 1.5 TB.

 

Any ideas what might be the cause?

Virtual Appliance Backups

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Hello,

 

Does anyone have experience with backing up virtual appliances? We have new Cisco Call Manager appliances that will be need to be backed up and I have zero experience with this. From my understanding, vDR does not work with the Cisco appliances and if that is the case, is there a product that does work? Does anyone do LUN based copies for backups? Any other methods that work well?

 

Thanks in advance for the help.

 

-Smokey

VDR 2.0 and vSphere 4.1: Licensing Issue

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Hi

The environment:

-2 ESXi Hosts 4.1u1 with Essentials Plus License

-1 vCenter 4.1u1 with Essentials License

 

While creating a new backup job in VDR 2.0 Appliance I receive the error:

"One or more of the selected virtual machines are on an unlicensed host. The virtual machines will not be backed up until the host is licensed"

 

Any suggestion?

 

Regards

Ivo


VADP using NBD: what network port on ESX server is used for data transfer?

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I've gone through a bunch of VMware documentation (including the API guide) and can't seem to find this documented anywhere.

 

I have an environment where we will be bringing 10GbE ports online on a couple of ESX servers and want to make sure the VADP traffic uses that port. This will be a dedicated flat network so I'm assuming ESX will be smart enough to resolve the proxy host (this is with NetBackup 7.1 with VMware Access Host), see what network its on and send out the traffic through the appropriate interface.

 

If you have multiple VMkernel ports defined (for example, one dedicated   for vMotion and another on a separate VLAN or dedicated 10GbE link for   NFS datastores or dedicated for mangement traffic), what is the logic  to  decide which VMkernel port to use?

 

I know with ESXi this changes slightly as there no longer a service  console port, and when configuring a new network port you only have  connection types for Virtual Machine (VM port group) or VMkernel. But  when adding a VMkernel port, you can specifically select the port  properties to include: vMotion, Fault Tolerance logging and Management  Traffic. I guess the question there is: do any of these port properties  HAVE to be selected in order for the NFC traffic to use the port, or  will it use any VMkernel port... and if so, which VMkernel port  (hopefully it will be smart enough to try to use one on the same subnet  if it exists). And if any of the properties are selected (vMotion, Fault Tolerance logging or Management Traffic), would this specifically EXCLUDE those interfaces for NBD (NFC) traffic?

 

Any help or pointers to where this is documented would be great.

 

Thanks.

Restoring VMs from NetApp snapshots

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vSphere 5

NetApp FAS2040

 

I tried restoring a VM using NetApp SMVI, the VM was 40GB thin provisioned.

I  right clicked the VM > NetApp > Backup and Recovery > Restore  > Picked the Backup > Chose "the entire VM" > Finish.

The restore took seven hours and it re-inflated the VM to 1.3TB

 

This  was completely worthless as I could have built the machine from scratch  in that time and it nearly wouldn't fit on my storage.

Does anyone know a quicker alternative to restore a snapshot of a thin provisioned VM without inflating it?

HTTP download of vmx file

how to reduce used capacity in data protection?

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A customer of ours uses vSphere Data Protection.

In the reports, I see that Used Capacity is growing at 1%~2% per day.

It has reached 86.31%.

We removed old backup some days ago, so it should have been able to complete the maintenance, but it is still growing.

How can we lower the used capacity?

 

Thank You very much and regards

 

Rodolfo Giovanninetti

vSphere Data Protection stucks at 92% on Windows 2008 R2 VMs

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I'm having issues with backing up Windows 2008 R2 VM using data protection... it stucks at 92 % and lasts like forever, unless I cancel the job. Does anyone have solution to this already? I've seen a lot from the community...

Logs VDP

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hi guys

 

I have the latest VDP version and I am having problems with some backups... I have no idea since I really don't know what to check I mean

would you mind letting me know which logs I can check?

 

for example yesterday a backup started (VDP: Scheduled Backup Job ) and today (24 hours later) is still runing stuck at 92%

and 2 of my backup jobs have out of date resources since some VMs are falling but I don't know why

 

and I would like to take a view of the logs

 

thansk a lot

nakivo? VDP aint cuttin' it.

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price and feature set are right. but I got my Nakivo trial download from box.com and got a welcome email from wufoo.com. I got a call from a lovely sounding russian woman I couldn't quite understand. no news yet, just press releases. Anyone know anything about these guys?


VDP / VDP advanced and unsupported disks

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According to best practices -

 

 

http://pubs.vmware.com/vsphere-51/topic/com.vmware.ICbase/PDF/vmware-data-protection-administration-guide-5120.pdf

 

 

"When planning for backups, make sure the disks are supported by VDP. Currently, VDP does not support
the following disk types:
 Independent
 RDM Independent - Virtual Compatibility Mode
 RDM Physical Compatibility Mode
"
ok understood.
BUT
VDP does not let you select individual disks (vmdk files), so this proves problematic for a VM say with a second non-system disk that you do NOT want to back up with VDP as it is so large and is therefore being backed up elsewhere.
AHA but there is a solution -
Power down the VM, flag any disk you do not want included in a VDP backup as 'Independent/Persistent' and VDP will ignore it. So you can now just backup the VM system disk and leave alone any large data disks. I have tested this and it works. I can both backup and restore with VDP with this method.
BUT
This is not as far as I can see in any VMware documentation, and is also above declared as unsupported by VMware. Is this officially supported as a workaround?
ALSO
what about RDMs (Raw Device Mappings)? This is more of an issue.
According to this

http://www.vmware.com/support/vdr/doc/vdp_510_releasenotes.html

 

 

"vSphere Data Protection does not support backing up virtual machines that use independent or physical RDM disks.

 

If you back up a virtual machine that uses independent or RDM disks, vSphere Data Protection will not issue an error. vSphere Data Protection will skip backing up the unsupported disks, but the virtual machine backup may appear successful.

Similarly, if you attempt to restore a virtual machine with independent or RDM disks that was backed up with vSphere Data Protection, the restore operation will not succeed."

 

 

I have tested this and indeed you can backup, but NOT restore. We have lots of VMs with RDMs so this is proving to be a major issue. We are having to stick with VDR (VMware data recovery) for these VMs.

 

BUT

 

according to this

 

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565

 

"Q: Is VDP replacing VDR (VMware Data Recovery)?

Yes. VDR is not supported with vSphere 5.1 and higher. VDR is being deprecated, but will be supported as detailed in the VMware Life Cycle Policies."

 

So what am I do do?

 

The above issue(s) need clear guidance from VMware.

 

Any ideas/help from VMware people please...?

VDP Appliance shows guest vmdks attached to it and as the active disks for guest

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After a failed backup job my vdp appliance is left showing in vSphere that it has still guest vmdks attached from at least 5 guests. The guests

The backup job usually completes in an hour or 2 but was still running this morning so I cancel the job via the vSphere UI and I rebooted the appliance but that didn't release the disks.

I then consolidated the vdp appliance and shutdown the appliance.

 

The guest vm's whos disks appear to be still attached to the appliance still had snapshots taken by the vdp so I deleted them using the vSphere UI. After doing that vSphere indicated that the same guests also needed to be consolidates so I do that and those consolidation tasks also completed successfully. The guests in question don't appear to be affected and are running fine

 

The vdp appliance is on its own datastore but the guest vmdk's are shown as residing on the datastore used by the guest vm's. The same vmdk's are also listed as the current vmdks for the guests even after consolidating and removing the snapshots so its like the guest vmdk's are shared with the appliance

 

How do I clear the guest vmdk's from the appliance without causing data loss or massive downtime for the guest vms?

 

 

Image of VDP Appliance disks

Green rectangle are vdp's own vmdks

Red rectangle shows the guest vmdks

vdp disks.png

ghettoVcb proble snapshot missing

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good morning

 

i have a problem wnen i try backup a virtual machine in esxi 5.1

i use ghettoVcb script report this problem .Snapshot found for Windows-2008, backup will not take place

i habe delete all snapshot in this virtual machine but error remain

i paste also output.txt file complete

 

thanks Alberto

 

Logging output to "/tmp/ghettoVCB-2013-08-08_20-45-23-2937797.log" ... 2013-08-08 20:45:23 -- info: ============================== ghettoVCB LOG START ==============================  2013-08-08 20:45:23 -- debug: Succesfully acquired lock directory - /tmp/ghettoVCB.work  2013-08-08 20:45:23 -- debug: HOST VERSION: VMware ESXi 5.1.0 build-799733 2013-08-08 20:45:23 -- debug: HOST LEVEL: VMware ESXi 5.1.0 GA 2013-08-08 20:45:23 -- debug: HOSTNAME: localhost.upa-cesena.local  2013-08-08 20:45:23 -- info: CONFIG - USING GLOBAL GHETTOVCB CONFIGURATION FILE = /tmp/vmware/ghettoVCB.conf 2013-08-08 20:45:24 -- info: CONFIG - VERSION = 2013_01_11_0 2013-08-08 20:45:24 -- info: CONFIG - GHETTOVCB_PID = 2937797 2013-08-08 20:45:24 -- info: CONFIG - VM_BACKUP_VOLUME = /vmfs/volumes/nas-datastore/srvbackup 2013-08-08 20:45:24 -- info: CONFIG - VM_BACKUP_ROTATION_COUNT = 3 2013-08-08 20:45:24 -- info: CONFIG - VM_BACKUP_DIR_NAMING_CONVENTION = 2013-08-08_20-45-23 2013-08-08 20:45:24 -- info: CONFIG - DISK_BACKUP_FORMAT = thin 2013-08-08 20:45:24 -- info: CONFIG - POWER_VM_DOWN_BEFORE_BACKUP = 0 2013-08-08 20:45:24 -- info: CONFIG - ENABLE_HARD_POWER_OFF = 0 2013-08-08 20:45:24 -- info: CONFIG - ITER_TO_WAIT_SHUTDOWN = 3 2013-08-08 20:45:24 -- info: CONFIG - POWER_DOWN_TIMEOUT = 5 2013-08-08 20:45:24 -- info: CONFIG - SNAPSHOT_TIMEOUT = 15 2013-08-08 20:45:24 -- info: CONFIG - LOG_LEVEL = debug 2013-08-08 20:45:24 -- info: CONFIG - BACKUP_LOG_OUTPUT = /tmp/ghettoVCB-2013-08-08_20-45-23-2937797.log 2013-08-08 20:45:24 -- info: CONFIG - ENABLE_COMPRESSION = 0 2013-08-08 20:45:24 -- info: CONFIG - VM_SNAPSHOT_MEMORY = 0 2013-08-08 20:45:24 -- info: CONFIG - VM_SNAPSHOT_QUIESCE = 0 2013-08-08 20:45:24 -- info: CONFIG - ALLOW_VMS_WITH_SNAPSHOTS_TO_BE_BACKEDUP = 0 2013-08-08 20:45:24 -- info: CONFIG - VMDK_FILES_TO_BACKUP = all 2013-08-08 20:45:24 -- info: CONFIG - VM_SHUTDOWN_ORDER = 2013-08-08 20:45:24 -- info: CONFIG - VM_STARTUP_ORDER = 2013-08-08 20:45:24 -- info: CONFIG - EMAIL_LOG = 0 2013-08-08 20:45:24 -- info: 2013-08-08 20:45:27 -- debug: Storage Information before backup: 2013-08-08 20:45:27 -- debug: SRC_DATASTORE: datastore1 2013-08-08 20:45:27 -- debug: SRC_DATASTORE_CAPACITY: 460.8 GB 2013-08-08 20:45:27 -- debug: SRC_DATASTORE_FREE: 101.7 GB 2013-08-08 20:45:27 -- debug: SRC_DATASTORE_BLOCKSIZE: 1 2013-08-08 20:45:27 -- debug: SRC_DATASTORE_MAX_FILE_SIZE: 256 GB 2013-08-08 20:45:27 -- debug: 2013-08-08 20:45:27 -- debug: DST_DATASTORE: nas-datastore 2013-08-08 20:45:27 -- debug: DST_DATASTORE_CAPACITY: 911.0 GB 2013-08-08 20:45:27 -- debug: DST_DATASTORE_FREE: 542.2 GB 2013-08-08 20:45:27 -- debug: DST_DATASTORE_BLOCKSIZE: NA 2013-08-08 20:45:27 -- debug: DST_DATASTORE_MAX_FILE_SIZE: NA 2013-08-08 20:45:27 -- debug: 2013-08-08 20:45:27 -- info: Snapshot found for Windows-2008, backup will not take place  2013-08-08 20:45:27 -- info: ###### Final status: ERROR: All VMs failed! ######  2013-08-08 20:45:27 -- debug: Succesfully removed lock directory - /tmp/ghettoVCB.work  2013-08-08 20:45:27 -- info: ============================== ghettoVCB LOG END ================================ 

Backing up VM's under ESXi 5.1

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As we move to using ESXi 5.1 vms "live" we needs to do back ups

 

Can I simply use the data store browser to copy the folders to another box and then copy these on to back up hard drive or tape?

VDP 5.1.11 Error code: 30915

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Using VDP to backup Windows 2008 R2 server - upgraded to 5.1.11 to fix the quiesced snapshot issue.

 

Some VMs are now backing up, but random others are getting this message:

 

Error code 30915: An attempt was made to backup a client in a group failed because the client does not have any data matching the data target specified in the dataset.

 

Google searches are proving fruitless....  any clues?

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