Hi everyone,

I've tried everything I could for the past 2 days and I am still geting this...

I have reinstalled it 4 times so far and still same thing!

I CAN ping from within VDP shell the esxi hosts, vcenter by their FQDN, Hostname, IP and vice-versa

Hi,

how can I completly and properly remove VDP appliance ?

Destrying the virtual machine doesn't change nothing, vpd still apear in the web client.

Thank for your help

Theju

Can you change the IP address of a VDP appliance?  I have gone in through the web GUI and changed it this way, however, upon boot it is still trying to access its old IP?  I know that in the documentation it states if you pick the wrong address you will have to redeploy, but... that just seems strange to me. 

Anyone?

Hello.

I have alarm:

Warning

VDP: [002] The VDP appliance is nearly full

What i can do for fix this problem? Please help me.

Hello,

I recently upgraded my VDP 6.1.2 to VDP 6.1.4. I can't backup my VMs any more. Each time, I launch a backup job, it stops immediately and I receive the following error :

Error: An attempt was made to backup a client in a group failed because the client does not have any data matching the data target specified in the dataset.

Could you help me to sort it out.

Thanks

Hi,

I installed VDP appliance (5.1.1). Registered to the vcenter, setup several backup jobs. The appliance worked for 2 months quite reliably, but suddenly  something happened and I cannot start any job. Neither scheduled  not manual. The Web GUI reports that the job was succesfully scheduled, but the backup does not start. The problem lasts 2 weeks.

I have restarted VDP several times, executed integrity checks, but it does not help.

All appliance services are running (checked by health check by VDP web interface):

VDP status in Vcenter Web Client is "Normal" :

I have noticed, that in /space/avamar/var/mc/server_log/mcserver.log.0 there are lot of  repeating messages :

03/07-02:17:59.00667 com.avamar.mc.wo.JobScheduler._gotVmWork
WARNING: Backup job skipped because server is read-only
03/07-02:17:59.00667 com.avamar.mc.wo.JobScheduler.gotReadOnlyWork
FINE: bug 4261 --- checking for readonlywork
03/07-02:17:59.00667 com.avamar.mc.cr.bcConnection.sendWOReply

The time of the message is evidently in backup window. It seems, that the appliance is internally in readonly mode for some reason, but i am not able find out why.

     Any ideas ?

          Thanks

               Jiri

Attempting to upgrade VDP 6.1 to 6.1.1.  The 6.1.1 ISO is not detected by the appliance in vdp-configure.  I ran the VDP ISO detection patch, which completes successfully, but the upgrade is still not detected.

Is anyone else experiencing this issue?  Where should I be looking to troubleshoot this?  For what it's worth, this VDP is using Data Domain storage.

EDIT: After mounting the upgrade ISO and waiting a few minutes, the output from df -h at the CLI does not show a cdrom/dvd mounted:

Filesystem      Size  Used Avail Use% Mounted on

/dev/sda2       32G      5.8G   25G  20% /

udev               3.9G    148K  3.9G   1% /dev

tmpfs              3.9G    0  3.9G   0% /dev/shm

/dev/sda1       128M   37M   85M  31% /boot

/dev/sda7       1.5G    129M  1.3G  10% /var

/dev/sda9       138G   6.5G  124G   5% /space

/dev/sdb1       256G   4.3G  252G   2% /data01

/dev/sdc1       256G   1.7G  255G   1% /data02

/dev/sdd1       256G   2.4G  254G   1% /data03

I have a powered on virtual machine that I am trying to copy over into a lab environment without having to power it off. I'm not able to download the VM files using the Datastore Browser in vSphere Client. I get the error: "Expected put message. Got: ERROR". I have tried pulling them from the web based datastore browser as well with no luck.  Any help would be greatly appreciated. Thanks in advance.

-Nick Viola

Hello,

I am attempting to set up a Hortonworks sandbox on our VSphere 5.5 lab environment.  We have deployed many times before and have had various problems, but this is a new one to me.

After selecting the OVA file from my local disk within the File/Deploy OVF Template wizard, and selecting where to store the VM (we use SAN), it errors out after I click "Finish" with the error "Failed to Deploy OVF package: A general system error occurred: Failed to write to C:\ProgramData\VMware\VMware VirtualCenter\journal\1433426209.11: Error writing file.  There is not enough space on the disk."

I don't know why it is trying to write a journal file to my local workstation, but at any rate the path referenced in the error did not exist.  I tried creating those folders but the same error was returned.

Note that this is a 5.41 GB OVA file and the local disk on my workstation has 244 GB free.

I then tried adding additional permissions (Users did not have Write) but it still threw the error.  I noticed that the file properties page for the OVA showed it as blocked since it came from a different computer so I unblocked it, but again had no luck with the deploy...same error.

I assume that the path is written during the conversion of a VM at Hortonworks to an OVA (Export?) but I have no idea how, or even if I could change it.  Or even if changing the path would help.

Has anyone else run into this issue and is there a work-around that you can provide?

Thanks is advance for any help,

Rick

We recently changed domain administrator password and stop the domain administrator permission to the vCentre. Looks like now the VDP machine stop working.

The symptoms are: cannot access VDP via web, only ssh.

I looked trough the vdr-server.log and there are a lot of these errors:

2015-04-15 14:30:05,470 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Trying to establish connection with vCenter.

2015-04-15 14:30:05,471 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: loading default values forcefully: true

2015-04-15 14:30:05,471 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Get mc access...

2015-04-15 14:30:05,480 INFO  [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: MCS Web Services URL: https://hydra.ecom90.co.uk:9443/services/mcService  MCUserId="MCUser"  MCUserPswd="*****************************"

2015-04-15 14:30:05,492 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2015-04-15 14:30:05,492 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2015-04-15 14:30:05,513 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2015-04-15 14:30:05,513 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2015-04-15 14:30:05,514 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2015-04-15 14:30:05,514 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2015-04-15 14:30:05,514 INFO  [com.emc.vdr.server.VDRServer$1]-http.HTTPSender: Unable to sendViaPost to url[https://hydra.ecom90.co.uk:9443/services/mcService?wsdl]

java.net.ConnectException: Connection refused

  at java.net.PlainSocketImpl.socketConnect(Native Method)

  at java.net.PlainSocketImpl.doConnect(Unknown Source)

  at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

  at java.net.PlainSocketImpl.connect(Unknown Source)

  at java.net.SocksSocketImpl.connect(Unknown Source)

  at java.net.Socket.connect(Unknown Source)

  at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

  at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

  at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

  at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

  at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

  at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

  at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

  at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

  at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

  at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

  at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

  at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

  at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

  at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

  at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

  at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

  at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

  at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:5084)

  at com.avamar.mc.sdk.client.McServiceClient.login(McServiceClient.java:119)

  at com.avamar.mc.sdk.client.McServiceClient.connect(McServiceClient.java:105)

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:313)

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:225)

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:187)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

  at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:40)

  at java.lang.Thread.run(Unknown Source)

2015-04-15 14:30:05,514 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to establish connection

org.apache.axis2.AxisFault: Connection refused

  at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)

  at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:203)

  at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

  at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

  at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

  at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

  at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

  at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

  at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

  at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:5084)

  at com.avamar.mc.sdk.client.McServiceClient.login(McServiceClient.java:119)

  at com.avamar.mc.sdk.client.McServiceClient.connect(McServiceClient.java:105)

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:313)

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:225)

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:187)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

  at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:40)

  at java.lang.Thread.run(Unknown Source)

Caused by: java.net.ConnectException: Connection refused

  at java.net.PlainSocketImpl.socketConnect(Native Method)

  at java.net.PlainSocketImpl.doConnect(Unknown Source)

  at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

  at java.net.PlainSocketImpl.connect(Unknown Source)

  at java.net.SocksSocketImpl.connect(Unknown Source)

  at java.net.Socket.connect(Unknown Source)

  at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

  at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

  at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

  at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

  at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

  at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

  at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

  at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

  at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

  at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

  ... 17 more

2015-04-15 14:30:05,515 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to obtain domain "/"

java.lang.NullPointerException

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getDomain(ServiceInstance.java:496)

  at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getRootDomain(ServiceInstance.java:462)

  at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:402)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

  at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:40)

  at java.lang.Thread.run(Unknown Source)

2015-04-15 14:30:05,515 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRServer: VDRServer.getVCenterClient cannot obtain VCenterClient

java.lang.NullPointerException

  at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:403)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

  at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

  at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:40)

  at java.lang.Thread.run(Unknown Source)

2015-04-15 14:30:05,515 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Unable to fetch the vCenter credential from web service: null

2015-04-15 14:30:05,515 ERROR [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Unable to get the vi access: no protocol:

2015-04-15 14:30:05,515 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Retry after 5 seconds ...

In a desperate attempt I created a new VDP machine and got the same symptoms

I tried the dpnctl start all but it errors (see attached file).

Those machine worked until few days ago and now they gone!

Does anyone know how to resolve these issue?

Thanks in advance.

Rob

P.S.

I am using vCenter 5.1 VDP 5.1

I'm having issues with backing up Windows 2008 R2 VM using data protection... it stucks at 92 % and lasts like forever, unless I cancel the job. Does anyone have solution to this already? I've seen a lot from the community...

HI,

I am really struggling to get my VDP plugin running in webclient 6.5 after the upgrade.

I Can se the VDP plugin 6.1 under Administration--> plugins, but not on the start page of the web client.

all the services on the VDP are running, I have tried to remove the extensions com.vmware.vdp and tried to re-register the VDp on vCenter bit it does not work. Anybody that can help me with this issue.? I am out of ideas... I am using Winows based vcnter.

Hello,

I am trying to upgrade my VDP 6.1 appliance to 6.1.1. The iso is not being detected when mounted so I was going to run the hotfix. However, I cannot upload the hotfix files to my appliance via ssh. I am able to log in to the vdp-configure web portal and the vmware console using the root account. When I try to log in using putty or winscp it is saying access denied.

Also, all the potential solutions I'm finding via google appear to be broken. I get this error when trying to access the vmware kb articles:  1$deletedMessageForViewDocumentPage

Any advice would be appreciated. Thanks in advance.

daily me the following error occurs in data protection vmware 5.5.6

vSphere Data Protection Alert VDP 03: [001] The most recent checkpoint for the VDP appliance is outdated

backups do not complete 

as I can fix the problem and prevent it from occurring again?

I have vmware data protection 5.5.6

at this time are not running backups.

I'm trying to move the virtual machine to another datastore and I get the following error:

The method is disabled by 'vSphere Data Protection'

Error stack:

Call "VirtualMachine.Relocate" for object "XXXX" on vCenter Server "XXXX" failed.

this happens to me all the virtual machines that are scheduled backup.

Please your help to move the machines.

Hi,

Is there a way to manually stop a running VDP Backup Job? There is no such an option in the VDP web interface. If I do "Cancel" on running Tasks, the task itself is cancelled, but VDP Backup Job is still running...

Hey guys,

With a fresh VDP 6.1.3 install on top of vSphere 6.5, most backup jobs hang at 92%.  This is not the issue documented in the release notes, and the backups almost never complete. I DID NOT have this issue with VDP 6.1 under vSphere 6.0.

I have tried backing up photon OS machines, centos 6.5 machines, centos 6.6+ machines, and centos 7 machines.  So far the only ones to successfully complete are some of those old centos 6.5 ones.  I'm not sure if the O/S version is a red herring here, or if it's related to some other pattern I just can't identify at the time.

I have tried backing up images with the quiesce option both on and off, and it doesn't seem to make a difference in the result.  The backups hang regardless and are unsuccessful.

I should mention the storage was created along with the appliance and is on VSAN, if that makes any difference, but - this absolutely all worked with VDP 6.1 and vSphere 6.0.

I looked in a failed job's vmimage log in /usr/local/avamarclient/var/ and noticed this at the end:

2017-01-17T04:02:15.693+04:00 avvcbimage Info <9679>: Virtual disk connection to '[vsanDatastore-Neo-Cloud] 50c54958-6741-9944-301e-001ec93c076e/photonos-2cpu-4gb-is-vcpsc1.vmdk' has been closed
2017-01-17T04:02:15.693+04:00 avvcbimage Info <19718>: Found Disk from Device Key: '2001'.
2017-01-17T04:02:15.693+04:00 avvcbimage Info <9674>: virtual disk [vsanDatastore-Neo-Cloud] 50c54958-6741-9944-301e-001ec93c076e/photonos-2cpu-4gb-is-vcpsc1_1.vmdk will be connected readonly
2017-01-17T04:02:15.693+04:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_OpenEx: Open a disk.

2017-01-17T04:02:15.693+04:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: VixDiskLibVim_GetNfcTicket: Get NFC ticket for [vsanDatastore-Neo-Cloud] 50c54958-6741-9944-301e-001ec93c076e/photonos-2cpu-4gb-is-vcpsc1_1.vmdk.

2017-01-17T04:02:16.008+04:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: Request RandomAccessRO diskKey = 2001, readOnly = 1, openSnapshot = 0.

2017-01-17T04:02:16.094+04:00 avvcbimage Info <16041>: VDDK:VixDiskLibVim: VixDiskLibVim_FreeNfcTicket: Free NFC ticket.

2017-01-17T04:02:16.101+04:00 avvcbimage FATAL <5889>: Fatal signal 11 in pid 15065
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  FATAL ERROR: <0001> uapp::handlefatal: Fatal signal 11
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00000000006b93b1
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00000000006ba127
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00000000006ba44b
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00000000006ba53e
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 0000000000628810
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e56c90850
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e5050193f
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e5051c277
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e5051c75e
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e5052b142
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e5052b678
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e56ecab73
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e56ecb123
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00000000004284bc
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00000000004291f9
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00000000004993c4
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 000000000070ac4c
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e56c88806
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  | 00007f2e558cd9bd
2017-01-17T04:02:16.103+04:00 [VcbImageBackupAssistThread]  ERROR: <0001> uapp::handlefatal: aborting program pid=15065, sig=11
2017-01-17T04:02:16.103+04:00 avvcbimage FATAL <5890>: handlefatal: Aborting program with code 176, pid=15065, sig=11
2017-01-17T04:02:16.103+04:00 avvcbimage Info <16041>: VDDK:VixDiskLib: VixDiskLib_Exit: Unmatched Init calls so far: 1.

2017-01-17T12:00:07.999+04:00 avvcbimage Info <40660>: vcbimage_progress::terminate

the log ends there.

This looks serious to me, but it's hard to figure out where to go from here.

Does anyone have any advice as to how to proceed?

Thanks for any assistan

I have recently setup a small new virtual environment.  One of the key features is a vDP backup appliance running on a host at physically separate location, with backups being performed over the network.  This allows for backups that are protected from disasters like fire.

I am trying to backup 3 VMs from one host to this backup appliance, using a single backup job.  Two of them are able to backup fine, but one VM is always erroring out with this error:

VDP: Backup job (Main Backup) failed to backup client Main Server.  Execution error: E10007:Miscellaneous Error.

I haven't been able to find much more of value, except poking around some text logs in the vDP appliance I saw some SSL communications errors in the nfcssl protocol.

I should also add that the VM in question is a Windows Server 2008 R2 standard guest OS.  I have set disk.EnableUUID to false, and I'm using vshadow.exe in a script file to prep the VSS for backup during the snapshot process.  However, one of the other VMs that is successfully backing up is the exact same server OS and configuration, and it is working fine.

Both hosts are Dell servers running ESXi 5.1.

Also, this VM is also the largest of the 3 VMs, with a 1 TB partition with about 100GB utilized.  At one point it had an RDM disk attached, but after reading that can cause problems I have detached it and still get the error.

Thanks in advance for any help!

Brant

First attempt/test at backing up an Exchange server and in VDP reports it says its Success but in Task Failures it says 'VDP: An unexpected error occured with the following error code: 10020'.  I know that VDP doesnt supports guest-level backups of Microsoft Exchange/SQL Servers but that doesnt stop it from backing up the VM itself?  That is i wont be able to restore just Exchnage or SQL but I can restore the entire VM?  That being the case, is the error because of this lack of guest-level backup support?

Long story short - a folder was deleted from the datastore which contained the flat and descriptor file for one drive on a server containing very important data. This was also the time when we found out the backups were corrupt. We have the *000001-ctk.vmdk, *000001-delta.vmdk, and 000001.vmdk file for this drive. Is it possible to recover the main descriptor and flat file (or the entire deleted directory) from this?

Any help is greatly appreciated