Hi, i have installed VDP but it can't connect to vcenter.

I have public IP both.

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nager.java:1361)

        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

        at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

        ... 17 more

2014-01-13 17:08:30,743 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to obtain domain "/"

java.lang.NullPointerException

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getDomain(ServiceInstance.java:497)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getRootDomain(ServiceInstance.java:464)

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:484)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:30,743 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRServer: VDRServer.getVCenterClient cannot obtain VCenterClient

java.lang.NullPointerException

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:485)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:30,743 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Unable to fetch the vCenter credential from web service: null

2014-01-13 17:08:30,744 ERROR [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Unable to get the vi access: no protocol:

2014-01-13 17:08:30,744 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Retry after 5 seconds ...

2014-01-13 17:08:35,744 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Trying to establish connection with vCenter.

2014-01-13 17:08:35,744 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: loading default values forcefully: true

2014-01-13 17:08:35,762 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Get mc access...

2014-01-13 17:08:35,771 INFO  [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: MCS Web Services URL: https://nas.storage.lan:9443/services/mcService  MCUserId="MCUser"  MCUserPswd="*****************************"

2014-01-13 17:08:35,810 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:35,810 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:35,810 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:35,810 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:35,811 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:35,811 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:35,811 INFO  [com.emc.vdr.server.VDRServer$1]-http.HTTPSender: Unable to sendViaPost to url[https://nas.storage.lan:9443/services/mcService?wsdl]

java.net.ConnectException: Connection refused

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

        at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

        at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

        at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

        at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

        at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

        at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

        at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:6301)

        at com.avamar.mc.sdk.client.McBaseServiceClient.login(McBaseServiceClient.java:120)

        at com.avamar.mc.sdk.client.McBaseServiceClient.connect(McBaseServiceClient.java:106)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:314)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:226)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:188)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:35,812 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to establish connection

org.apache.axis2.AxisFault: Connection refused

        at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:203)

        at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

        at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

        at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

        at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

        at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

        at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:6301)

        at com.avamar.mc.sdk.client.McBaseServiceClient.login(McBaseServiceClient.java:120)

        at com.avamar.mc.sdk.client.McBaseServiceClient.connect(McBaseServiceClient.java:106)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:314)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:226)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:188)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

Caused by: java.net.ConnectException: Connection refused

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

        at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

        ... 17 more

2014-01-13 17:08:35,812 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to obtain domain "/"

java.lang.NullPointerException

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getDomain(ServiceInstance.java:497)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getRootDomain(ServiceInstance.java:464)

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:484)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:35,812 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRServer: VDRServer.getVCenterClient cannot obtain VCenterClient

java.lang.NullPointerException

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:485)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:35,813 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Unable to fetch the vCenter credential from web service: null

2014-01-13 17:08:35,813 ERROR [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Unable to get the vi access: no protocol:

2014-01-13 17:08:35,813 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Retry after 5 seconds ...

2014-01-13 17:08:40,813 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Trying to establish connection with vCenter.

2014-01-13 17:08:40,813 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: loading default values forcefully: true

2014-01-13 17:08:40,813 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Get mc access...

2014-01-13 17:08:40,822 INFO  [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: MCS Web Services URL: https://nas.storage.lan:9443/services/mcService  MCUserId="MCUser"  MCUserPswd="*****************************"

2014-01-13 17:08:40,838 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:40,839 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:40,839 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:40,839 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:40,840 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:40,840 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:40,840 INFO  [com.emc.vdr.server.VDRServer$1]-http.HTTPSender: Unable to sendViaPost to url[https://nas.storage.lan:9443/services/mcService?wsdl]

java.net.ConnectException: Connection refused

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

        at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

        at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

        at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

        at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

        at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

        at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

        at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:6301)

        at com.avamar.mc.sdk.client.McBaseServiceClient.login(McBaseServiceClient.java:120)

        at com.avamar.mc.sdk.client.McBaseServiceClient.connect(McBaseServiceClient.java:106)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:314)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:226)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:188)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:40,841 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to establish connection

org.apache.axis2.AxisFault: Connection refused

        at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:203)

        at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

        at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

        at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

        at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

        at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

        at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:6301)

        at com.avamar.mc.sdk.client.McBaseServiceClient.login(McBaseServiceClient.java:120)

        at com.avamar.mc.sdk.client.McBaseServiceClient.connect(McBaseServiceClient.java:106)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:314)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:226)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:188)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

Caused by: java.net.ConnectException: Connection refused

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

        at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

        ... 17 more

2014-01-13 17:08:40,841 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to obtain domain "/"

java.lang.NullPointerException

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getDomain(ServiceInstance.java:497)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getRootDomain(ServiceInstance.java:464)

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:484)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:40,841 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRServer: VDRServer.getVCenterClient cannot obtain VCenterClient

java.lang.NullPointerException

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:485)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:40,841 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Unable to fetch the vCenter credential from web service: null

2014-01-13 17:08:40,841 ERROR [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Unable to get the vi access: no protocol:

2014-01-13 17:08:40,842 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Retry after 5 seconds ...

2014-01-13 17:08:45,842 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Trying to establish connection with vCenter.

2014-01-13 17:08:45,842 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: loading default values forcefully: true

2014-01-13 17:08:45,842 INFO  [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Get mc access...

2014-01-13 17:08:45,851 INFO  [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: MCS Web Services URL: https://nas.storage.lan:9443/services/mcService  MCUserId="MCUser"  MCUserPswd="*****************************"

2014-01-13 17:08:45,867 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:45,868 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:45,868 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:45,868 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:45,868 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: I/O exception (java.net.ConnectException) caught when processing request: Connection refused

2014-01-13 17:08:45,869 INFO  [com.emc.vdr.server.VDRServer$1]-httpclient.HttpMethodDirector: Retrying request

2014-01-13 17:08:45,869 INFO  [com.emc.vdr.server.VDRServer$1]-http.HTTPSender: Unable to sendViaPost to url[https://nas.storage.lan:9443/services/mcService?wsdl]

java.net.ConnectException: Connection refused

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

        at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

        at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

        at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

        at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

        at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

        at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

        at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:6301)

        at com.avamar.mc.sdk.client.McBaseServiceClient.login(McBaseServiceClient.java:120)

        at com.avamar.mc.sdk.client.McBaseServiceClient.connect(McBaseServiceClient.java:106)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:314)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:226)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:188)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:45,870 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to establish connection

org.apache.axis2.AxisFault: Connection refused

        at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:203)

        at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:76)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:400)

        at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:225)

        at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:435)

        at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:402)

        at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)

        at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)

        at com.avamar.mc.sdk.client.McServiceStub.login(McServiceStub.java:6301)

        at com.avamar.mc.sdk.client.McBaseServiceClient.login(McBaseServiceClient.java:120)

        at com.avamar.mc.sdk.client.McBaseServiceClient.connect(McBaseServiceClient.java:106)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.connect(ServiceInstance.java:314)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:226)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.<init>(ServiceInstance.java:188)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:67)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

Caused by: java.net.ConnectException: Connection refused

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.emc.avamar.mcsdk.adapter.service.TrustAllSSLProtocolSocketFactory.createSocket(TrustAllSSLProtocolSocketFactory.java:128)

        at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

        at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)

        at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)

        at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

        at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)

        at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)

        at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:199)

        ... 17 more

2014-01-13 17:08:45,870 ERROR [com.emc.vdr.server.VDRServer$1]-service.AdapterUtils: ServiceInstance failed to obtain domain "/"

java.lang.NullPointerException

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getDomain(ServiceInstance.java:497)

        at com.emc.avamar.mcsdk.adapter.service.ServiceInstance.getRootDomain(ServiceInstance.java:464)

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:484)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:45,870 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRServer: VDRServer.getVCenterClient cannot obtain VCenterClient

java.lang.NullPointerException

        at com.emc.vdr.server.VDRServer.getVCenterClient(VDRServer.java:485)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromAdapterDefault(VDRExternalServerAccessConfig.java:86)

        at com.emc.vdr.server.VDRExternalServerAccessConfig.getFromPropsDefault(VDRExternalServerAccessConfig.java:126)

        at com.emc.vdr.server.ConnectionService.run(ConnectionService.java:49)

        at java.lang.Thread.run(Unknown Source)

2014-01-13 17:08:45,870 ERROR [com.emc.vdr.server.VDRServer$1]-server.VDRExternalServerAccessConfig: Unable to fetch the vCenter credential from web service: null

2014-01-13 17:08:45,870 ERROR [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Unable to get the vi access: no protocol:

2014-01-13 17:08:45,870 INFO  [com.emc.vdr.server.VDRServer$1]-server.ConnectionService: Retry after 5 seconds ...

-------------------------------------------------------------------------

I'm going crazy...

Thanks a lot

Enrico

Hello all

i'm using VDP Advanced 6.0 i successfully installed the SQL backup Agent on a SQL 2012 server and added the required permissions for the BuiltIN NT System and it's currently showing all databases from the VDP backup Console , i have another server wich is installed SQL server 2008 and SQL management Studio 2012 but the problem is that it's not showing any database from the SQL Agent , i thought it was a permission problem but after some research in the net i found an EMC forum telling that it was due to wrong dll loading and it was loading the DLL for the SQL 2012  i ran then the CMD  :

i first renamed the sql 2012 dll as suggested from the emc forum and rerun the cmd

the solution was to rename the dlls , this is the quoted solution :

The following DLL files are located at C:\Program Files\avs\bin (the default install location of the Avamar client).

 

avsqlsmo11.dll

avsqlsmo08.dll

avsqlsmo.dll

 

When the SQL plugin detects SQL 2012, it loads avsqlsmo11.dll. It loads avsqlsmo08.dll for SQL 2008 and avsqlsmo.dll for SQL 2005.

 

When you rename avsqlsmo11.dll, the client will then fall back to avsqlsmo08.dll. The client will fall back to a previous version when it cannot encounter the DLL it wants to load from the version detection. So, if the client detects SQL 2008 even though SQL server is 2005, rename avsqlsmo08.dll and it will load avsqlsmo.dll.

and i run the cmd :

C:\Program Files\avp\bin>avsql --operation=browse --verbose

and the result is :

C:\Program Files\avp\bin>avsql --operation=browse --verbose

Dynamically allocated CTL listen port (49491)

avsql Info <6673>: CTL listening on port 49491

avsql Info <19484>: ===> sqlconnectimpl::check_smo_version

avsql Info <19482>: Found assembly: 'Microsoft.SqlServer.Smo,fileVersion="10.50.

2500.0",version="10.0.0.00000",culture="neutral",publicKeyToken="89845DCD8080CC9

1",processorArchitecture="MSIL"'

avsql Info <19482>: Found assembly: 'Microsoft.SqlServer.Smo,fileVersion="11.0.3

000.0",version="11.0.0.0000",culture="neutral",publicKeyToken="89845DCD8080CC91"

,processorArchitecture="MSIL"'

avsql Info <19482>: Found assembly: 'Microsoft.SqlServer.Smo,fileVersion="10.0.1

600.22",version="10.0.0.00000",culture="neutral",publicKeyToken="89845DCD8080CC9

1",processorArchitecture="MSIL"'

avsql Info <19483>: Returning from SMO version check with value: 12

avsql Info <0000>: <=== sqlconnectimpl::check_smo_version

avsql Info <19487>: Start checking for SMO DLL version 12...

avsql Info <19484>: ===> sqlconnectimpl::is_SqlServ_2011

avsql Info <19484>: ===> sqlconnectimpl::get_SqlServers_ver

avsql Info <10684>: Setting ctl message version to 3 (from 1)

avsql Info <16136>: Setting ctl max message size to 268435456

avsql Info <19468>: Connected to ROOT\CIMV2 WMI namespace.

i restarted the windows server , i reinstalled Dot Net 4.5.1 and restarted again but still the same issue when i run the backup wizard and click on the server it doesn't show any database , anyone have had a similar issue ? thanks for help

EDit : i attached a log file of the CMD  :  avsql --operation=browse --verbose --logfile=AVA_GUI_browse.txt

There have been some discussions about the question whether it is a good idea to do VDP backups of your vCenter, and there seems to be some consense that it is OK to do it, and there are blogs like Protecting vCenter Server with vSphere Data Protection (VDP) 6.0 that demonstrate how a recovery could work.

What makes us hesitate are two facts:

• Support recommended to us not to do VDP backups of vCenter, as creating the snapshot required to backup the vCenter VM might disrupt the connection of VDP appliance to vCenter.

• We are running VCSA as vCenter, which is explicitly not supported for VDP: from the Admin Guide page 16:

"IMPORTANT VDP does not support backups of a vCenter Server Appliance (VCSA). The VDP virtual environment, however, can include a VCSA."

In our case, the alternative would be to install a Networker client into the vCenter VM, and perform backups. Of course, this is not supported, too.

So what should we do? Does anybody have practical experiences in doing VDP backups of vCenter?

Also, I would be interested in your opinions about VM supporters recommendations to not do VDP on vCenter, regardless of VCSA.

Thanks, Tom

Hi,

I have imported the VDR OVF appliance into VC, powered it on and got a VM Console.  VM has DHCP address and I can see it on the network.  I have logged into the console as the default user and set my own root password.  I have logged out and back in to test it's correct.

I browse to https://vdr-server:5480 and get the login prompt for the web console and supply the credentials root & my password.

I then have a 2-3 minute wait and then get the following error;

!https://10.105.6.22:5480/images/exclamation.gif!Invalid server response, CIM server is unreachable. Please try again.

Can anyone help please?

Hi,

we have vSphere 5. Our vCenter is a virtual machine too. For Backup we use Symantec Backup Exec 2012. In the log files of Backup Exec we get an error message.

Translated to english it tells:

While backup it has been mentioned that on a virtual machine is installed both the VSS Provider of Symntec and that one of VMware. You have to deinstall the VMware VSS Provider.

The virtual machine, on which one the error occurs is the vCenter Server.

Is it a problem if I uninstall the VMware VSS Provider ? Do I loose some functionally without it ?

Regards Wolfgang

I have been pulling my hair to figure out what's going on here. I can deploy the VDP ovf appliance fine, it's allowing setup to finish so I can start using it. It fails at the final stretch, during the Storage Configuration. Here's the errors event log:

---

XXX

com.vmware.vdp2.config.failed.config.os.data.di-

sk.formatOnVm not found XXX

XXX com.vmware.vdp2.config.failed.config.os.data.disk.category not found XXX

4/9/2014 12:05:05 PM

VDP: Configuring Install Storage

vSphere Data Protection 5.5

VDP: Finalizing storage configuration.

error

4/9/2014 12:05:06 PM

VDP: Configuring Install Storage

vSphere Data Protection 5.5

VDP: Completed finalizing storage configuration.

error

4/9/2014 12:05:07 PM

VDP: Configuring Install Storage

vSphere Data Protection 5.5

---

This is all I get, and I have to start all over again only to run into the same error. I have a NFS share mounted to the HOST to store the VDP hard drive images. Help, please! ~_~

Regards,

Mark A.

Hi,

If anyone can help me that would be appreciated. I have setup VDP to backup my VMs individually. Previously my backup used to work but recently, I keep getting the error saying " VDP : A backup/restore/validate activity did not start within the alloted time" in the Tasks. Even trying to perform a "Backup Now" doesn't seem to have any effect. I also did a check on the server logs via ssh in /usr/local/avamar/var/vdr/server_logs/ but nothing seems to show me to the right path.

I originally just uninstalled the client and reinstalled it, didn't fix the issue.

Then I uninstalled client and all plugins and started installing them one by one, until I found the vdr plugin is the one causing this issue. To confirm I uninstalled vdr plugin...no error......reinstalled vdr plugin....error.

Versions:

VDR 2.0

vCenter Server 4.1

VMware Client 4.1

Has anyone seen this before? I haven't really been able to find to much from searching...

Hello!

I have vCenter and ESX 5.1.

I have installed VMware Data Protection 5.5. Then the backup starting i see next error:

An unexpected error occurred with the following error code: 10014. More information may be available in the client logs which can be downloaded from the configuration application

(https://<VDP hostname>:8543/vdp-configure).

error

27.12.2013 13:26:34

VDP: Backup Job

vSphere Data Protection 5.5

What is it mean&

Hi,

I've got this alarm "VDP: [004] The VDP appliance datastore is approaching maximum capacity" because the datastore where i have the VDP virtual disks is almost with the exact size of the virtual disks.

I've disabled the alarm, but everytime i reboot the VDP appliance the alarm recreated and enabled.

Is there any way to make VDP not recreate this alarm definition?

Hello,

I have a problem with some guest on an esxi 5 host.

When I try to backup these VMs via the vadp (tsm for ve) I get the following error on the esx:

The guest OS has reported an error during quiescing. The error code was: 5 The error message was: 'VssSyncStart' operation failed: IDispatch error #8454 (0x80042306)

I searched for a problem on the guests but could not find a solution.

So I tried to take a manual Snapshot via the vShpere client.

I noticed, that I was able to take a snapshot of these VMs with the memory flag = 1 and the quiesce flag = 1.

The problem only occurs when I try to take a snapshot with memory flag = 0 (quiesce works with both, 1 and 0).

Can anyone help me with that problem?

Hello,

Running vCenter 6.0 and VDP 6.1 and after launching a backup job ( through the vSphere web client) I can see the job start but only using the viclient's recent tasks ( it DOES NOT show any status or progress through the web client).  Now what makes this problem an issue is that one of the VM's I had in the backup job failed to create a shapshot.  The ONLY REASON I know this is because the viclient recent tasks showing the progress of the backup job alerted me to the issue.  Even after a refresh several times in the webclient there is not indication that the job was ever even run, completed, or FAILED under the Recent Tasks section.  Looking in the Alarms section of the web client also fails to show any indication that there was a failed snapshot on one of the backup jobs.  The only way to view the status was to look at the Tasks Console in the web client and there I could also see the job and failed backup but unless you are already looking for the failure you would never have known.

It is very concerning when VMware is pushing clients to use the web client more and the viclient less yet seems we keep losing functionality.  Has anyone else had this issue with VDP 6.1?  If so is there some fix to allow "RECENT TASKS" to actually show the same status in the web client and in the viclient ( They are both talking to the same vCenter so why dont they contain the same information????)  The exact builds I am using are the following

vCenter Server 6.0.0 build 3018524

VDP 6.1.1.19

ESXi 6.0.0 build 3620759

And before its suggested the run the VDP 6.1.2 ( latest version) I already tried that and that version had bigger issues freezing up and failing so the version I am using seemed to be more stable :-)

Hello,

After a Storage VMotion of the VDP appliance, it became unresponsive. I'm not able to manage it through vCenter nor its web interface. I guess it's something related to its internal proxy.

When I try to enable it, it fails. I've already rebooted the VDP appliance and the VCSA. Also, I've checked via CLI the health of the VDP services and the backup data. Seems fine.

I've also tried to unregister VDP VM and register again. I need help

My environment:

ESXi 6.0 U2

VCSA 6.0 build 3634794

VDP 6.1

Here it comes some screenshots and logs of the issue:

/usr/local/avamar/var/vdr/server_logs/vdr-server.log

2016-06-15 11:48:12,020 ERROR [Timer_CustomValue]-vi.ViJavaAccess: doGetAveVirtualMachine(): Unable to obtain local AVE virtual machine from its IP address [10.12.73.253]
2016-06-15 11:48:12,021 ERROR [Timer_CustomValue]-vi.ViJavaAccess: getAveVirtualMachine(): Unable to obtain local AVE virtual machine. Might be an Avamar physical machine.
2016-06-15 11:48:12,021 ERROR [Timer_CustomValue]-vi.ViJavaAccess: Failure to determine local AVE instance-uuid
2016-06-15 11:48:12,061 ERROR [Timer_CustomValue]-schedule.CustomValueUpdateTimerTask: Could not update the custom values.
java.lang.NullPointerException        at java.lang.String.contains(Unknown Source)        at com.emc.vdp2.schedule.CustomValueUpdateTimerTask.checkAndUpdateAnnotation(CustomValueUpdateTimerTask.java:97)        at com.emc.vdp2.schedule.CustomValueUpdateTimerTask.run(CustomValueUpdateTimerTask.java:72)        at java.util.TimerThread.mainLoop(Unknown Source)        at java.util.TimerThread.run(Unknown Source)
2016-06-15 11:48:16,869 ERROR [Timer_ServiceHealthValidator]-vi.ViJavaAccess: doGetAveVirtualMachine(): Unable to obtain local AVE virtual machine from its IP address [10.12.73.253]
2016-06-15 11:48:16,869 ERROR [Timer_ServiceHealthValidator]-vi.ViJavaAccess: getAveVirtualMachine(): Unable to obtain local AVE virtual machine. Might be an Avamar physical machine.
2016-06-15 11:48:16,869 ERROR [Timer_ServiceHealthValidator]-schedule.AlarmCheckTimerTask: Failed to get aveVM. aveVM is null
2016-06-15 11:48:16,869 INFO  [Timer_ServiceHealthValidator]-schedule.ServiceHealthValidatorTimerTask: Starting Service Health Check on Wed Jun 15 11:48:16 BRT 2016
2016-06-15 11:48:16,878 INFO  [Timer_retireVM]-schedule.RetireVirtualMachineTask: Searching for virtual machine registrations to retire...
2016-06-15 11:48:16,879 ERROR [Timer_HFSValidator]-vi.ViJavaAccess: doGetAveVirtualMachine(): Unable to obtain local AVE virtual machine from its IP address [10.12.73.253]
2016-06-15 11:48:16,879 ERROR [Timer_HFSValidator]-vi.ViJavaAccess: getAveVirtualMachine(): Unable to obtain local AVE virtual machine. Might be an Avamar physical machine.
2016-06-15 11:48:16,880 ERROR [Timer_HFSValidator]-schedule.AlarmCheckTimerTask: Failed to get aveVM. aveVM is null
2016-06-15 11:48:17,136 INFO  [Timer_retireVM]-connection.Mcsdk10StubManager: ServiceInstanceMoref desc=Service Id: urn:uuid:08FCE6D79ECB43283E1466002109508 name=urn:uuid:08FCE6D79ECB43283E1466002109508 value=SERVICE
2016-06-15 11:48:17,186 INFO  [Timer_retireVM]-connection.McAccessManager: Creating new mcsdk stub handler for connection key: [1151234205, Service Id: urn:uuid:08FCE6D79ECB43283E1466002109508] on Thread: [Timer_retireVM]
2016-06-15 11:48:17,240 INFO  [Timer_HFSValidator]-schedule.HFSValidatorTimerTask: HFS ValidRangeHours 48
2016-06-15 11:48:17,240 INFO  [Timer_HFSValidator]-schedule.HFSValidatorTimerTask: Last validated checkpoint happended on Tue Jun 14 15:06:25 BRT 2016
2016-06-15 11:48:17,360 INFO  [Timer_ServiceHealthValidator]-schedule.ServiceHealthValidatorTimerTask: Internal proxy configured?true
2016-06-15 11:48:17,360 INFO  [Timer_ServiceHealthValidator]-services.BaseCLI: GsanCLI: Updating service state.
2016-06-15 11:48:18,421 INFO  [GsanCLI-update]-services.BaseCLI$4: GsanCLI-update: State update complete. New state: running
2016-06-15 11:48:18,421 INFO  [Timer_ServiceHealthValidator]-services.BaseCLI: McsCLI: Updating service state.
2016-06-15 11:48:18,441 INFO  [McsCLI-update]-service.AdapterUtils: MCS Web Services URL: https://vdp6.epl.gov.br:9443/services/mcService  MCUserId="MCUser"
2016-06-15 11:48:18,632 INFO  [McsCLI-update]-connection.Mcsdk10StubManager: ServiceInstanceMoref desc=Service Id: urn:uuid:08FCE6D79ECB43283E1466002111165 name=urn:uuid:08FCE6D79ECB43283E1466002111165 value=SERVICE
2016-06-15 11:48:18,650 INFO  [McsCLI-update]-connection.McAccessManager: Creating new mcsdk stub handler for connection key: [1151234205, Service Id: urn:uuid:08FCE6D79ECB43283E1466002111165] on Thread: [McsCLI-update]
2016-06-15 11:48:18,699 INFO  [McsCLI-update]-services.McsCLI: MC Connection with Key: [McConnectionKey URI: https://vdp6.epl.gov.br:9443/services/mcsdk10 Username: MCUser Locale: en_US mcDomain: / trustAllSSLCerts: true productName: VDP] isConnected: [true]

I can't restore all type of files with the VDP Restore Client. Is this normal? Can I change this somehow?

Thanks in advance.

My old VDP installation stopped working, thought I'd start all over with 6.1.1. But it's not working at all.

All hosts have access to a NFS share through a vmkernel. VDP machine runs on NFS share and has got an IP on the same NFS network.

Jobs have halted because of failed snapshots, really messy to clean up snapshots, removing all snapshots over and over until it's finally removed.

Started a new job, halts at "Host is in a state that cannot perform snapshots". Started the same job today and a mccli activity show results in this:

ID               Status         Error Code Start Time            Elapsed     End Time              Type             Progress Bytes New Bytes Client   Domain

---------------- -------------- ---------- --------------------- ----------- --------------------- ---------------- -------------- --------- -------- ------------------------------------------

9145994641119509 Waiting-Client 0          2016-04-06 14:40 CEST 00h:39m:04s 2016-04-07 14:40 CEST On-Demand Backup 0 bytes        0%        server1     /vcenter.local.com/VirtualMachines

9145994641119009 Waiting-Client 0          2016-04-06 14:40 CEST 00h:39m:04s 2016-04-07 14:40 CEST On-Demand Backup 0 bytes        0%        server2    /vcenter.local.com/VirtualMachines

9145994641118809 Running        0          2016-04-06 14:40 CEST 00h:38m:54s 2016-04-07 14:40 CEST On-Demand Backup 15.6 KB        41.7%     server3 /vcenter.local.com/VirtualMachines

9145985787195209 Running        0          2016-04-05 14:04 CEST 25h:14m:20s 2016-04-06 14:04 CEST On-Demand Backup 0 bytes        0%        server1    /vcenter.local.com/VirtualMachines

9145985787194809 Running        0          2016-04-05 14:05 CEST 25h:14m:10s 2016-04-06 14:04 CEST On-Demand Backup 0 bytes        0%        server2    /vcenter.local.com/VirtualMachines

9145985787194509 Failed         10059      2016-04-05 14:04 CEST 00h:00m:29s 2016-04-05 14:05 CEST On-Demand Backup 0 bytes        0%        server3 /vcenter.com/VirtualMachines

Looks like the job from yesterday is still active, but not much happening. Tried to cancel all jobs and now jobs been in status Canceling for... a long time.

Not very informational system to work with, you just wait and hope for a mail with succesful in the content.

New job started

ID               Status   Error Code Start Time            Elapsed     End Time              Type             Progress Bytes New Bytes Client   Domain

---------------- -------- ---------- --------------------- ----------- --------------------- ---------------- -------------- --------- -------- ------------------------------------------

9145995023739509 Running  0          2016-04-06 15:44 CEST 00h:19m:53s 2016-04-07 15:43 CEST On-Demand Backup 15.6 KB        27.9%     server1 /vcenter.com/VirtualMachines

9145995023739309 Running  0          2016-04-06 15:44 CEST 00h:19m:43s 2016-04-07 15:43 CEST On-Demand Backup 18.0 KB        30.8%     server2 /vcenter.com/VirtualMachines

9145995023739809 Running  0          2016-04-06 15:44 CEST 00h:20m:03s 2016-04-07 15:43 CEST On-Demand Backup 17.4 KB        50.5%    server3     /vcenter.com/VirtualMachines

What does New Bytes and Progress Bytes show? There are no succesful backup of these machines from before.

I am trying to upgrade my vdp appliance to the latest version.  I am currently running version 6.1.0.173, but when I attach the upgrade ISO to the vdp appliance it is not recognizing it.  So I downloaded the VDP 6.1 ISO Detection Patch.

How do I execute the VDP 6.1 ISO Detection Patch.  I have copied the file to vdp protection appliance using winSCP to the tmp directory.  Someone's knowledge or help on this issue would be greatly apprectiated.

Thanks in advance.

Hi Folks,

if 1 VM failed which is part of a job with multiple VMs, How do i just rerun this VM backup in VDP?

Will "Backup>Backup job name> Backup now" run only failed VM?

regards,

Max

Hello experts Veeam Backup & Replication

The essence of the problem. There are 2 Repository: 1-fast, 2-slow.

For a night on the repository 1 saved copies of virtual machines

(Buckup, Reversed Incremental, Restore points=3).

At 7:00 begins "Backup Copy Job", which makes a copy of a copy of a night on the repository 2.

(Restore points to keep = 3, Monthly backup = 3 in 1 day of the month). Default

creates 1 Full copy + 2 Increment and 3 Full copies of the last three

months. Is it possible by regular means, or a script to create 3 full copies of 3

last days and 3 Full copies of the last three months using Veeam Backup

& Replication 9.0.

Thanks in advance for your reply.

Good day.

VDP 6.1.2 was deployed in my lab. VDP 6.0 documentation (couldn`t find 6.1 doc, dont think it exists) says that maintenance services should not start within 24-48 hours after deployment to give me a big backup window for initial backups. But maintenance service is shown as started at vdp-configure page right after deployment:

Is it OK?

Hi I´m having the following error taking a snapshot on ESX 6.0

An error occurred while taking a snapshot: msg.snapshot.error-NOTFOUND.

An error occurred while saving snapshot file "/vmfs/volumes/56bdf79d-d84ec750-7d2b-40f2e9bac070/CitadelMeyPar/CitadelMeyPar-Snapshot101.vmsn".

An error occurred while saving the snapshot: msg.snapshot.error-NOTFOUND.

Any clue?