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VDP 5.5 failing to backup VM. Snapshot error.

Good day,

 

I'm using vSphere Data Protection basic 5.5 to backup my VMs. Some of my backup job failing to backup. Error from client log file:

 

2013-12-11T21:01:09.512-5:00 avvcbimage Warning <18652>: Too many extra snapshot files (1) were found on this Windows VMs datastore. This can cause a problem for the backup or restore.

2013-12-11T21:01:09.512-5:00 avvcbimage Info <18678>: Extracted NEW vmnumber1-flat.vmdk base disk from the VMX file

2013-12-11T21:01:09.512-5:00 avvcbimage FATAL <0000>: [IMG0002] The datastore information from VMX '[Datastore1] NEW vmnumber1/vmnumber1.vmx' will not permit a restore or backup.

2013-12-11T21:01:09.512-5:00 avvcbimage Info <9772>: Starting graceful (staged) termination, Too many pre-existing snapshots on the datastore will not permit a restore or backup. (wrap-up stage)

 

No snapshots present on that VM.

No delta files in the vm folder.

 

Tried consolidating but still no luck.

 

Any help/pointers is appreciated.

 

-Ali


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