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Clone fails with error: error caused by file vm/vm-0000002.vmdk

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I was trying to make backup to a the vcenter vm with Veeam B&R 6.5 last patch, and i got the followed error: timed out waiting for all VDDK disks to close, so i tried to fix the error restarting managment agents on the host, consolidating the disk on the vm but nothing help.

 

So, i tried to clone the vm to make sure no vmdk are damage or are not working properly but when i try to do it, i get the error: error caused by file vm/vm-000002.vmdk, i can´t find that file browsing the datastore.

 

What should I do?? We are working with vSphere 5.0


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