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Data Recovery Snapshot Error -3941

Hi All,

 

I am currently experiencing an issue with the backup of one VM using Vmware Data Recovery. The VM in question is a Windows 2003 DC.

 

 

 

Initially the error we were experiencing was along the lines of  "unable to quiesce the guest when creating a snapshot". After searching through various articles we decided to uninstall VM tools and re-install without the VSS Snapshot & Sync drivers.

 

 

 

We are  still not able to create any snapshots of the VM:

 

 

 

"failed to create snapshot for server, error -3941 (create snapshot failed).

 

 

 

When attempting to create a snapshot, the Data Recovery Manager task states that  "another task is already in progress", which it is not. This also happens when attempting to create a manual snapshot on the VM. (see attached)

 

 

 

Any advice welcome????


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